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Privacy · MLYOS

MLYOS Website Privacy Policy

How mlyos.com handles information you share with us.

Last updated
19 October 2026
Status
Published for transparency — pending owner legal review
This policy covers the MLYOS corporate website (mlyos.com). SARFA and AHMED AI have their own policies. Items marked [Owner review] need confirmation. This document has not been approved by legal counsel.

Who we are

MLYOS is an AI technology company based in Abu Dhabi, United Arab Emirates. Contact: support@mlyos.com.

Information we collect

Contact and support inquiries: your name, email address, subject and message.

Waitlist sign-ups: your email address, name if provided, and the products you are interested in.

AHMED AI account deletion requests submitted through this website.

Staff accounts: sign-in details for authorised MLYOS team members only.

Site assistant

The website includes an MLYOS assistant that answers questions from approved company information. Questions you type are processed to generate an answer. Do not enter sensitive personal information. [Owner review: assistant AI provider and log retention.]

Cookies and browser storage

We do not use advertising cookies. The website stores small items in your browser to remember your language preference and, for signed-in users, to keep you signed in. [Owner review: confirm no third-party analytics are added before publishing.]

Analytics

We do not currently run third-party analytics or advertising trackers on this website. Our hosting provider may record basic technical logs, such as IP address and request time, for security and reliability.

How we use information

To respond to inquiries and provide support.

To send product updates you asked for through the waitlist.

To protect the website against spam and misuse. We do not sell your personal data.

Links to other sites

The website links to other services such as AHMED AI at ahmed.mlyos.com and app stores. Their own policies apply.

Retention

We keep inquiries and waitlist entries only as long as needed for the purpose they were submitted. You can ask us to delete them at any time. [Owner review: exact retention periods.]

Your rights

You may request access, correction or deletion of your data, or withdraw from the waitlist, in line with applicable UAE law including Federal Decree-Law No. 45 of 2021 on Personal Data Protection. Email support@mlyos.com.

Security

We use encryption in transit and restrict access to submitted information to authorised staff.

Changes

We will update this page and the date above when this policy changes.

Contact

support@mlyos.com